Frequently Asked Questions

What are the general office hours?
The Kingsport Times News general office hours are 8 a.m.-5 p.m. Monday through Friday.

How do I subscribe to the home delivery of the Kingsport Times News?
Click here to fill out a subscription request or call our office at 423-246-8121.

My paper wasn’t delivered today, what office do I contact for further assistance?
Please call our customer service at 423-392-1390.

Where do I find the full obituaries on the website?
The obituaries are available here, under the Announcements section.

How do I report an error in a story?
You should refer to the specific story citing what the story erroneously reported and cite the correct information in an e-mail to an editor.
Please email info@timesnews.com or call our news department at 423-392-1361.

How do I submit a wedding or engagement announcement?
You can share an announcement by downloading the correct form found here. or come by our office at 701 Lynn Garden Drive, Kingsport, TN.

How do I submit a letter to the editor?
Our policy on letters to the editor can be found here.

How do I retrieve articles in the Times News archive?
Searching the archives for the Kingsport Times News Online requires that you be a KP Advantage Member. This website is a complete replica of the print edition and includes the ability to search our online archive. Contact Us for further information.

How do I postpone my home delivery while on vacation?
Click here for more info or you may call the 423-246-8121 during business hours and talk with a representative. Please allow 24 hours notice for postponing your delivery.

How do I send a tip, story idea or press release to the news staff?
Please send your tips and press releases to info@timesnews.net. Letters can be addressed to Newsroom, Kingsport Times News, 701 Lynn Garden Drive Kingsport, TN 37660

Where can I access the e-edition?
You can find the digital copy of the Kingsport Times News here.

I cannot access or login to read the e-edition, whom do I contact for assistance?
Please call one of our customer service representatives at 423-246-8121.